SPARKS — This week through Saturday is National Public Safety Telecommunications Week. Since its establishment by Congress in 1992, the second full week of April has been dedicated to honoring the many telecommunications professionals who help provide 911 emergency assistance to citizens everywhere.
Every day, citizens depend on the skill, expertise and commitment of public safety telecommunications professionals who answer emergency calls, dispatch emergency professionals and equipment and provide moral support to citizens in distress. Emergency communications dispatchers also must monitor radio traffic from field units, respond to their individual requests and still answer the 911 and non-emergency lines. These dedicated professionals must make critical, split-second decisions and remain poised under extreme pressure. Often, they make the difference between life and death.
The Sparks Police Emergency Communications Center provides services for the Sparks police and fire departments, and also routes emergency medical calls to REMSA. In 2011, Sparks Emergency Communications dispatchers processed 16,795 calls to 911.