CARSON CITY — The Office of the Nevada Attorney General is warning consumers of prerecorded telemarketing calls offering credit repair or loan modification services. Some consumers report they are receiving multiple calls per day.
During the call, a recording tells the consumer they qualify for a loan modification or credit repair and the call might quote a loan account number to make the offer appear authentic. However, when the consumer pushes the telephone button to talk to a representative, the recording states that no one is able to take the call. The recording asks the consumer to provide their name, address, account number and even Social Security number, promising someone will call them back. This is a scam to collect personal identity information from the victim.
The caller ID telephone numbers displayed when receiving these prerecorded telemarketing calls are fake and used in a process called “spoofing.” Current technology makes it possible to spoof a telephone number to display the source of the call. While spoofing phone numbers is illegal, it is virtually impossible to trace the source of the calls.
There is no reason to pay for loan modification services, as these services are provided for free by a number of the Federal Department of Housing and Urban Development approved agencies, which are listed online at www.hud.gov/offices. Once on the website, click Nevada on the map and a list of approved housing counseling agencies will be listed.
If the loan modification company is in a different state, it is difficult and expensive to locate and prosecute such individuals. The consumer might not only lose their money, but they also could face foreclosure.